How does live-in care work?
We have seen how live-in care can make an enormous difference to people's lives, and we are very proud of our live-in care service.
In truth, we feel that everybody deserves live-in care, and it is a service that we would wholeheartedly recommended to our own fathers, mothers, and friends.
The independence, peace of mind and flexibility that live-in care brings is astounding. With live-in care, people who would otherwise be compelled to consider residential care are able to keep living at home, often with their partners and pets, and maintain the routines they are used to.
We keep live-in care as simple as possible. Nobody likes unnecessary fuss when things should be straightforward. The way we work is designed to create stability for yourself and our staff.
We can (usually) get started straight away
We suggest starting with an informal chat to explore whether live-in care might suit you. We can explain to you how we work, answer your questions and give you all the information you need to make an informed decision.
If you are ready to explore a bit further, we will visit you in your own home (usually the same or next day), to discuss what you like to achieve and how we can help make it happen. Whether you would mainly like some companionship or require support with mobility or medications, we tailor your live-in care to your unique circumstances.
You get to meet and select your own carer
Inviting someone to live in your home is a big step, and it is important that you and your live-in carer are well matched. We will introduce you to several of our team, and you can meet and select the person you feel you get on with naturally. If both parties are happy, we can agree a starting date. Usually, this happens within the same week or the week after our initial visit, but we are often able to start almost immediately if preferred.
You get your own dedicated manager in the office
To keep things simple, you will be introduced to your own named contact person in the office, whose role is to ensure you are happy with the way we support you. They will be there to answer your questions, set-up your support structure, and they will visit you regularly to discuss how you are doing and whether there is anything we can do for you.
We look after our carers
Our carers are devoted to their clients, and it is humbling to see how selflessly and enthusiastically they make sure their beloved clients have a good day. Many of them have cared for a loved one before they joined our team, and many of them have been with us for years, if not decades. Our ‘oldest’ carer has been with us for about twenty years!
We are proud of our carers, and we are proud to look after them well. We employ all our carers, which means they receive a pension, holiday pay and sick pay, among other benefits.
We also provide our carers with high-quality training, which is regularly repeated and updated according to the latest healthcare standards. All our care staff are trained to support with specialist care, so that they feel confident supporting with complex conditions like dementia, epilepsy, multiple sclerosis, and many others.
We find that more and more people know about, and are interested in, live-in care as an alternative to residential care. And for good reason, because live-in care can enable individuals or couples to stay in their own home and continue to live their life as normal.