Live-in Care

Are you looking for 24-hour care in the home? You have come to the right place. We are Kemble at Home’s Live-in Care Specialists. We specialise in helping people who want or need continuous support.​ Our live-in carers have been providing around-the-clock support to people in Herefordshire, Worcestershire, Gloucestershire, Oxfordshire, Wales and neighbouring counties for many years.

What is live-in care?


Live-in care has become a popular alternative for individuals or couples who need support in their daily lives and would like to stay in their own home. 

Live-in care is a life-changing service whereby a carer comes to live with you, in your own home, and is available to help out day and night. Whether they support with complex conditions like Dementia, Parkinson’s, MS or Epilepsy, or whether they take on responsibility for daily household chores, live-in carers can make a substantial difference to people’s lives.

For many people, companionship is an important reason to opt for live-in care: it can be reassuring to know that there is someone there, for yourself or your loved one, who can keep an eye out and make sure everything runs smoothly.

We find that live-in care is becoming more and more popular, and for good reason. While the costs of live-in care can be in a similar range as the costs of a care or nursing home, most people prefer live-in care – by some way – because it enables them to stay in their own home.

Live-in care is where a carer comes to live with you, in your own home, and is available around the clock to help out with all things big and small. our live-in carers take on daily household tasks like cooking and cleaning, they run errands and do the shopping, and they support with medication.

 

Most importantly though, they are a companion who keep an eye out and make sure everything is well.

Is live-in care right for me?

 

Most people start to consider live-in care or residential care when they are concerned that they – or more often, their family members – struggle to keep living at home without assistance. They may worry about their loved one being alone at home with nobody there to look after them, or there may be a physical condition involved that requires ongoing attention.


Under such conditions, a live-in carer might be able to lift a burden off people’s shoulders. We find that people can have several reasons to get live-in care:


1.  Companionship
 

Having someone around to talk to, to share a meal or go for a walk with, is one of the most important reasons people consider live-in care. The knowledge that there is someone there, an extra pair of eyes and ears around the house, can make an enormous difference to people’s mood and state of mind.

2. To make most out of life with a physical condition
 

Live-in carers can often help people manage a physical condition. Even on the most difficult days, a good live-in carer can help find enjoyment in the smallest of things. Our live-in carers are well trained to assist with (and recognise changes in) conditions like Dementia, Alzheimer’s, Parkinson's, MS and Diabetes, they can support with medication, and they work closely together with specialist healthcare professionals like Dementia nurses, physiotherapists and occupational therapists.

 

3. To give the regular carer a break
 

Live-in care can be a short term as well as long term solution: sometimes, we step in to give the regular carer, like a spouse or a family member, the time to take a break or tend other obligations. We hold the fort and communicate extensively with family or other carers involved. Take a break – we will make sure your loved one has everything they need, and more.

 

4.  To recover at home after a stay at the hospital
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A hospital admission, whether after a fall or sudden illness, can be a critical event that makes people look into live-in or residential care. Often, having 24-hour care at home means that people can be released from the hospital much sooner. We can come and collect you at the hospital, we make sure everything is ready for your arrival at home, we support you with medication or after-care and we make sure you have everything you need to make a speedy recovery.

 

5.  To keep living an active life



We can accompany you in every area of life. We escort you to appointments, we link arms with you for a walk through the park, we drive you to visit family or friends and we join you for a cup of coffee in town. You can be as active as you wish – your live-in carer will be right at your side (trying to keep up!).


6. To not have to worry about daily household chores

We can take on responsibility for all daily household maintenance. We cook, we run errands, we keep the place clean, we take out the bins and we do the laundry. Some of our live-in carers are quasi-professional cooks or bakers, while others have green fingers or would be delighted to take your dog for a walk or feed the chickens. 


7. To get some help with personal care

Requiring assistance with intimate activities like bathing or toileting is, understandably, a dreadful prospect for most of us. Here, live-in care can completely change people’s experiences of such necessities. Most people develop a close relationship of trust and familiarity with their live-in carer, so that even the most intimate care feels natural and unobtrusive – as it should do.

8. To spend their last days at home, in peace

Several of our live-in carers are specifically trained in palliative care, to support people who wish to spend the last days of their life in the comfort of their own home. They have a keen eye to see what someone might need physically, as well as psychologically, socially, and spiritually, and they can be a support to the entire family.

For more detailed information send us an email at live-in@kembleathome.co.uk or give us a call at 01432 382017

The benefits of 24-hour care at home versus residential care

Without exception, our live-in care clients tell us that the benefits of being able to stay at home are enormous. The fact that they can live in their familiar environment, with their own possessions, in the neighbourhood that they know, and that they can maintain their own daily routines or invite friends and family over whenever they please, gives great peace of mind.

One of the most obvious advantages is that you can build a close partnership with your live-in carer, who is there just for you, day and night. Your live-in carer gets to know you well and they quickly learn how you take your coffee, when you like to get up and what you have for breakfast. They cook your favourite meals, they know your familiar brand of cereals, and they can accompany you on your daily walk or to your favourite tea room.

In some cases, live-in care enables couples where only one of the partners requires care to stay together. For couples who have lived together for decades, the thought of having to be separated when one of them moves into a care home can be daunting and depressing. Often, live-in care can enable couples to stay together in their own home for much longer.

 

Similarly, whereas most residential settings cannot accommodate animals, live-in care enables people to keep their pets. We have seen heart-warming stories of people who cannot bear the thought of having to separate from their beloved dogs and for whom live-in care makes it possible to enjoy life with their animal friends. For those people, live-in care truly is a way to avoid loneliness.

Before your live-in carer arrives​


We will help you prepare for the arrival of your live-in carer, and we will make sure that both of you have everything you need to settle into a comfortable working relationship.

How to prepare for the arrival of your live-in carer

In essence, the arrival of your live-in carer is similar to the arrival of a weekend guest. Primarily, they will need a comfortable and private space to sleep and find quiet time, and they will need access to bathroom facilities.

Sometimes there may be other relevant considerations, such as appropriate insurance if they will be using your car, or an arrangement about how they will pay for errands on your behalf.

Naturally, we will guide you through every step of the way and we will make sure you can be well-prepared for the arrival of your live-in carer.

Starting day

Your Live-in Care Manager will accompany your live-in carer on the starting day, to make sure you can both settle in and to answer any questions that may arise. In our experience, most client and live-in carer partnerships quickly work out how they want to work together and it usually doesn’t take long to find a comfortable routine that suits both parties.

While your live-in carer stays with you


Naturally, we keep in close touch with you and your live-in carer while they are staying with you. Your Live-in Care Manager will contact you regularly to discuss how things are going and if you are happy with the support you receive.

What you can (and cannot) expect from your live-in carer

Your live-in carer can support you in all areas of life. They can help with basic household chores like cooking, cleaning, and doing the laundry. Some of our live-in carers love to cook or bake, while others have green fingers and are great at keeping your garden tidy.

Companionship is an important element of live-in care; your live-in carer may be delighted to play a game, go out for walks, join you for a cup of coffee or hop on the bus to see a film in town.

Often, our live-in carers play an important role in helping people manage complex medical conditions like Dementia, Parkinson’s, Alzheimer’s, Diabetes or MS. They can liaise with other healthcare professionals, they can support with medication, and they can help with personal care or mobility.

Our carers are not trained nurses, and they are not allowed to perform certain tasks such as administering medication or feeding through a peg – unless they are qualified to do so.

Please keep in mind that we can provide a wide range of specialist training to make sure your live-in carer is fully prepared to help out with highly specific activities. If you are unsure whether you can ask your live-in carer to do something, just give us a ring and we will help out.

If things don’t go as planned

The relationship between you and your live-in carer is of the utmost importance and if either or both parties are not happy with the working relationship, we will do whatever we can to help find a solution.

 

We pride ourselves on being very flexible and able to move fast when required, and if things don’t work out, we will of course try to find you an alternative live-in carer.

 

Rest assured, however, that in the many years that we have matched clients with live-in carers, this has been a very rare occurrence. In – by far – the majority of cases, we have managed to find a good match.

Financial support for live-in care
 

There are several possibilities to obtain funding towards the costs of live-in care, and our live-in care team can guide you towards the available resources.

On this page, we discuss some of the most accessible alternatives for financial support for home care. If you have further questions about funding possibilities, do not hesitate to send us an email at live-in@kembleathome.co.uk or give us a call at 01432 382 017.

1. Attendance Allowance

Attendance Allowance is a benefit for people over State Pension age, who need help with personal care or supervision because of illness or disability. It is a weekly contribution that can be spent on all type of costs – which can but do not have to include live-in care. Attendance Allowance is not means-tested, so it doesn’t matter how many incomes or savings you have.

https://www.gov.uk/attendance-allowance

https://www.ageuk.org.uk/information-advice/money-legal/benefits-entitlements/attendance-allowance/

2. Personal Independence Payment (PIP)

Personal Independence Payment (PIP) is a benefit for people under State Pension age, who may need help with daily activities or getting around because of a long-term illness or disability. PIP has replaced the Disability Living Allowance. Like the Attendance Allowance, PIP is not means-tested.


https://www.gov.uk/pip

https://www.ageuk.org.uk/information-advice/money-legal/benefits-entitlements/personal-independence-payment/#

3.  NHS Continuing Healthcare (CHC) Funding

NHS Continuing Healthcare (CHC) is a source of funding for people who have a ‘primary health need’, like a condition or an illness that requires a certain level of care. Eligibility for NHS Continuing Healthcare is assessed by your local Clinical Commissioning Group (CCG).

 

When you are eligible for NHS Continuing Healthcare, this means that the NHS will pay for your healthcare and associated social care needs. The funding is not dependent on a particular diagnosis, or on who provides the care.

For more information see your local CCG website:

 

https://www.herefordshireccg.nhs.uk/

4. Local Authority Funding

If you require support with carrying out day-to-day tasks in your own home due to ill-health, frailty, after being discharged from hospital, your Local Authority may contribute fully or partially towards the costs of paying for care at home. Local Authority funding is means tested.

If you are eligible for local authority funding, you can request to receive direct payments from the council, which you can use to arrange and pay for home care services yourself.

https://www.moneyadviceservice.org.uk/en/articles/local-authority-funding-for-care-costs-do-you-qualify

https://www.gov.uk/apply-direct-payments

Contact your local authority to request a free care needs assessment. You can use this link to find out where your nearest Local Authority Needs Assessment service is.

https://www.nhs.uk/service-search/local-authority-needs-assessment/locationsearch/1917

5. Charities

There are several charities who provide financial support for home care. For example, some of our clients have been able to obtain financial support from SSAFA, the Armed Forces Charity that supports older veterans.

https://www.ssafa.org.uk/get-help/supporting-older-veterans

Turn2us is a national charity that helps people with financial support. They are a good starting point to find charities that offer financial support to fund home care.

https://www.turn2us.org.uk/

6. Insurance

Insurance is often overlooked as a potential source of funding for home care services. There are certain insurance policies that may cover home care costs, such as life insurance with critical illness cover, a joint policy that covers illness, a terminal illness cover connected to a mortgage policy, or some over-50s plans.

The Money Advice Service provides information about how to claim on insurance to cover the costs of care.

https://www.moneyadviceservice.org.uk/en/articles/claiming-on-insurance-to-help-cover-the-costs-of-care

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Live in Care Awards

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'Outstanding for Caring' rating by CQC

The Care Quality Comission (CQC) is the executive body of the Department of Health and Social Care responsible for regulating and inspecting health and social care services in England. ​

CQC visits and inspects our services on average every three years. At our latest inspection in July 2019, CQC rated us 'Outstanding' for Caring and 'Good' Overall.

Read Kemble at Home's CQC inspection report.

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Top20 Home Care Providers Awards 2017-2019

Every year, homecare.co.uk, the UK's leading independent review website for home care providers, highlight the most recommended providers in the UK. The awards are based on reviews from clients and their relatives/friends.

We have been listed in the homecare.co.uk Top 20 most recommended Home Care Providers 3 years in a row.

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Winner Care Employer Award 2019

In 2019, we won the 'Care Employer Award' at the Hereford Times Health and Social Care Awards. 

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Winner Care Employer Award 2019

We won the 'Care Employer Award' at the 2019 Great British Care Awards

(West Midlands)

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Finalists Care Employer Award 2020

We are a finalist for the 'Care Employer Award' at the National 2020 Great British Care Awards (UK).

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Live in Care FAQs

Can I choose my own live-in carer?

​Yes, you certainly can. We will make sure you are matched with a live-in carer who suits you. In finding the right person, we look at background, interests, hobbies, personality type, and other relevant factors. We will introduce you to one or several members of our team and you can choose the person you feel most comfortable with.

How will you make sure my live-in carer is well trained?

Before they start to work, our live-in carers go through a comprehensive training programme. Moreover, we offer them regular refresher training in areas like medication and first aid. If you have are specific requirements, for instance due to a rare medical condition, we can often offer your live-in carer specialist training in that particular area. 

Is my live-in carer employed with Kemble at Home, or will I need to employ them?

All our live-in carers are employed with us, which means that you don’t have the worry of having to recruit and employ your own live-in carer, and they have the security and benefits that come with employment. 

Can I ask my live-in carer to do things like walk the dog, feed the chickens, or do some garden work?

Yes you can, and many of our live-in carers would love to help with such tasks. We will find you a live-in carer that fits in well in your home situation. For example, we have had great success matching clients who live in the countryside with live-in carers who have an affinity for a rural lifestyle.

My spouse and I both need support, do we need 2 live-in carers?

In most cases, one live-in carer can attend to both partners. Sometimes, when there are complicated conditions like severe mobility difficulties, a second carer may be required to (temporarily) help out. For instance, the second carer may visit briefly in the mornings to assist with the morning routine, or they may occasionally stay overnight to make sure the live-in care gets enough rest.

I often need help at night, can my live-in carer do that too?

Yes, the beauty of live-in care is that your live-in carer is there to help during the day as well as at night. If the live-in carer needs to assist frequently throughout the night for longer periods, we may advice that a second carer assists overnight, to make sure your live-in carer is well rested to safely support you throughout the day.

What does live-in care cost?

Live-in care can be an economic alternative to residential care. What live-in care ends up costing depends on your personal circumstances, like whether support is required for an individual or a couple and whether you (continuously or occasionally) require an additional carer, for instance to assist with complex mobility issues. Download our brochure for our current rates.

Can I get financial support to pay for live-in care?

There are several opportunities available to obtain financial support for live-in care, including Attendance Allowance, NHS Continuing Healthcare (CHC) Funding, and Local Authority Funding. Read more about financial support for live-in care here.

What do I need to provide for my live-in carer?

In essence, the arrival of your live-in carer is similar to the arrival of a weekend guest. Primarily, they will need a comfortable and private space to sleep and find quiet time, and they will need access to bathroom facilities. We will guide you through the process and will make sure you can be well-prepared for the arrival of your live-in carer.

How long will my live-in carer stay with me?

Usually, your live-in carer will stay with you for 2 or 3 weeks and then have a period off, during which another live-in carer will take over. We will arrange a schedule with you that suits you and your live-in carer best. Many of our live-in carers stay with the same client for months, if not years, and become a valued extension of the family.

What happens if I am not happy with my live-in carer?

The relationship between you and your live-in carer is of the utmost importance and if either or both parties are not happy with the working relationship, we will do whatever we can to find a solution. We pride ourselves on being very flexible and able to move fast when required, and if things don’t work out, we will of course try to find you an alternative live-in carer.

If my condition changes, will I be able to keep my familiar live-in carer?

Our live-in carers are well trained to assist with (and recognise changes in) complex conditions like Dementia, Alzheimer’s, Parkinson’s, MS and Diabetes. If your condition changes and becomes more complicated, we can arrange a wide range of specialist training to make sure your live-in carer is fully prepared to help out with highly specific activities.

Does my live-in carer get a break every day?

Every day, your live-in carer will be able to take a break for at least three consecutive hours, during which they are entitled to leave the property. Usually, our clients and live-in carers quickly settle into a routine that suits them both.

What type of background checks do you perform before you employ live-in carers?

We have a thorough vetting process for our live-in carers. For instance, we check their identity and their right to live and work in the UK, we ask for at least two references, and we complete an enhanced DBS (criminal record) check.

Would you like to know more about our live-in care services?

Tel: 01432 352443

Email: enquiries@kembleathome.co.uk

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