We support your lifestyle
Welcome to Kemble at Home
Hereford’s most trusted Social Care Provider
We are incredibly proud that we have built a strong reputation as Hereford’s most trusted social care provider.
We have got bags of experience: some 25 years ago in 1993, Michael and Sharon King set up a small company, called Kemble Care, to support people with housekeeping tasks and care needs in their own home. Word quickly went around that they were gentle, reliable and professional, and it wasn’t long before their staff offered support to people all around Herefordshire.
Since 2010 their son Peter has taken over the day-to-day running of the business, and we are still going strong today. We changed our name to Kemble at Home in 2017 because we feel that we do so much more than deliver care – we help people enjoy the life they want and feel happy in their own home.
It is a great acknowledgement that we have been awarded a Top20 Home Care Providers Award 2018 from homecare.co.uk, the UK’s most prominent source of information on home care providers.
Is social care for you?
We see our main role as supporting people living a dynamic a life as they want. Many of our clients come to us because they want to stay active and engaged. We link arms with them – literally – and support them in their day-to-day activities. We take on the responsibilities for their housekeeping tasks and we support them in getting out and about, so that they can focus on doing the things that keep them fit and happy.
That can mean we accompany them for a walk to the village shop, drive them to the local pub for a drink or join them to the gym or the swimming pool. We are delighted that we can make a difference in people’s life. And most of the time, it is not the fact that we are there to help with the shopping or reach the top shelves that is important, it is the sharing of experiences that counts.
Many of our clients suffer from complex physical conditions, and all our staff receive extensive training to support with such conditions. Whether it’s dementia, Parkinson’s disease, multiple sclerosis or visual impairments, to name but a few, our staff have the knowledge and experience to help our clients make most out of life. Read more about how we can help.
How does social care work?
Our social care services fall into two categories: care by the hour and live-in care. To learn more about each, click on the links below or keep scrolling down.
How can we help?
Our clients come to us for a range of different reasons, and it doesn’t matter whether they are young or old, whether they would like some support for a few days or a few years, or whether they are suffering from a complex condition – there is always something we can do to take some weight of their shoulders.
To give a few of many examples, people come to us so that they can…
…Get out and about a bit more
Many of our clients get in touch with us because they want to get out and about more and would like some support getting around. For example, we often drive people to visit their family and friends, we accompany them to community events, join them to ‘flicks in the sticks’ or hop on the bus with them to go shopping for a new wardrobe. And very often, it is not that we are there to help carry shopping bags that is important, it is the sharing of experiences that counts.
…Get most out of life with a complex medical condition
Most of our clients come to us because they suffer from a complex medical condition that requires ongoing or regular support, whether it is dementia, Parkinson’s, Alzheimers, autism, epilepsy, multiple sclerosis, or visual impairment, to name only a few.
Healthcare professionals often talk about ‘specialist care’, yet we find it commonplace that all our carers are trained to support with a wide range of complex conditions. And we work closely together with other healthcare professionals and community groups to ensure that we stay on top of the latest healthcare developments.
…Recover gently at home after a stay in the hospital
Very often, our clients appreciate our support when they return home after a stay in the hospital. We call this ‘reablement’: We collect them when they are discharged, or we come around to help them settle back into their daily routines at home. Often, we simply support with aftercare and medical treatments where necessary. For many of our clients, this means that they can recover in the comfort of their own home rather than stay in the hospital.
…Get back on their feet after a fall or an incident
Others may have lost their confidence somewhat after having had a fall, and may be glad to have someone around who can reach the top shelves, do the hoovering, water the plants and generally be around to keep an eye out. Many people feel it can be quite reassuring to know that someone will visit later to check you are alright.
…Sleep soundly at night (while we are there to keep an eye out)
Sometimes, people are happy to be on their own during the day but appreciate an extra pair of eyes and ears at night in case they don’t feel well or need to stay safe. We often do ‘overnights’, where we stay with our clients during the night so that they can have a good night’s rest knowing we are there, awake and alert, ready to help out if needed.
…Take a well-deserved break from caring for a loved one
Looking after a loved one can be fulfilling, yet it can also be quite a responsibility. Sometimes, we all just need a break for a little while, whether it is to have a rest or attend other duties. We often provide ‘respite care’ for families where one of the family members is being looked after by one or more of the others. It doesn’t matter whether it is a few hours or a few days, we give these carers a break by looking after their loved one – for as long as necessary.
…Go on holiday (we help you pack and carry your bags!)
Would you love to go on holiday, and are you dreading the amount of admin and heavy lifting that comes with the journey? We are there to help you prepare for your trip and we can accompany you to help you during the journey and at your holiday destination.
Sometimes, a client might appreciate some help preparing for the journey and are fine for the journey itself, for instance because they might travel with a group or visit family. In those cases, we can help by planning the journey, making travel arrangements or packing bags.
Other times, we join them for the entire duration of the journey, and help out where needed. Some of our carers speak several languages, so we might even be able to translate for you!
… Enjoy their last days in the comfort of their own home
We have got a select palliative care team, who receive extensive training through St. Michael’s Hospice in palliative and end-of-life care. Our hand-picked carers are gentle and empathetic and are experienced in dealing with emotional and difficult situations.
We often help our clients’ families after their loved one has passed away. We do whatever it takes to to allow them to focus on what is really important – we clean the house, cook meals, serve coffee and cakes, we redirect post, notify utility providers, insurance and other relevant organisations, and take on other administrative arrangements.
In sum, home care can take many shapes and forms, and it is always a partnership between the client and their loved ones, and the carer. There is no one size fits all and we will be there to suit what fits you.