Our office team
We go out of our way to make sure that our carers have the freedom and the space to do what they do best - making other people's life easier. We have a wonderful team in the office, who are there to support our carers and take as much weight of their shoulders as possible, so that they can focus completely on our clients.
Our Visiting Care Team
Our Kemble PA team (Visiting Care)
To ensure that we can match clients with carers from their own community, we have divided our carers into regional teams.
Each team is supported by a team manager in the office, who are there to help our carers and make their life as easy as possible. We try to minimise the amount of paperwork our carers have to do, and our team managers play an important role in arranging visits, answering questions, and in general helping carers and clients where they can.
Our team managers come from different backgrounds - they range from semi-pro bakers to taekwondo blackbelts, hand bell musical performers to brownie leaders.
Head of Visiting Care & Registered Manager
Laura has been with us for several years now. She initially joined us as a carer, where she stood out for her organisational and communication skills. It wasn't long before she found her way into the office, and after leading one of our Kemble PA teams for several years she is now our Head of Visiting Care.
Laura’s spare time is spent with family and friends; mostly “eating and watching [bad] TV."
Head of Care, Ledbury
Jenny joined us in June 2021 to head up the Ledbury Team. Born and bred in Herefordshire, she lives locally with her family. Jenny loves being outdoors and has recently started to wild swim in freezing cold water. Most weekends she will be spending time with her family, cooking up a feast and watching her boys play cricket.
South and West Team Manager
Sarah started as a carer with Kemble after finishing her degree, working alongside her role as a student support worker in a high school. Sarah progressed to an on-call manager with Kemble and moved to the office as South and West Team Manager. Sarah has two dogs, an American Akita called Bear who sometimes comes into work and a Japanese Akita Inu called Keiko.
Our Live-in Care Team
Our live-in carers have their own support base in the office - our live-in care managers touch base with them and their clients regularly to ensure that all is going smoothly and to discuss whether there is anything that we can do to help.
They play an important role when support begins: they are the ones who ensure our live-in clients are matched with the right carer. They introduce the two to each other and organise 'meet and greets' where clients and carers can meet each other to decide whether they would be happy with each other's company. And once care started, they are there to offer support along the way.
Live-in Team Manager
Marisa started as a carer in our Visiting Support team, where she stood out for her leadership and motivational skills. She was keen to develop her talents, which resulted in her becoming one of our most respected induction trainers and - more recently - one of our Live-in Team Managers.
She is also quite a dare-devil with a rather peculiar hobby - she loves roller coasters! The faster and higher, the better. Her daughter Tiani is a popular guest in the office, who often comes to bring some sunshine (and tell us what to do).
Head of Live-in Care
Jane recently joined us as our new Head of Live-In Care. Throughout her 35 plus years of working Jane’s prime focus has been developing long term partnerships between clients and team members across various business sectors, including international relocation services, hotel management and estate planning.
Jane lives just outside of Hereford, and enjoys country walks with her husband and sheep dog; Lassie.
Ledbury & East Team Manager
Erika has had a varied career, from hotel management to sports and fitness, but has predominantly been a children’s support worker over the last 10 years. Erika started her career in international hotel management, gaining a degree from Sheffield University. Erika has a 8 year old cocker spaniel that keeps her on her toes, but she also loves mountain biking and fine dining experiences around the world.
Our Quality Control
Head of Training and Development
As Head of Training and Development, Jason ensures that our carers are fully trained and supported so they can meet the highest possible standards. He also develops and runs some of more bespoke training, for instance on caring for clients with dementia.
Jason is - by some way - the most musically talented of our office staff. He initiated our Music Memories programme, which encourages people to explore the health benefits of music. He also plays the organ for local churches and leads a hand-bell ringing ensemble.
Our beloved bean counters
We wouldn't be where we are now without our financial team, who keep a close eye on all the stats and the figures and who tell us exactly what works and doesn't work.
Finance and Facilities Manager
Alena is originally from Belarus and has become a true Herefordian - she has lived here since 2005. In addition to having a real (for most us incomprehensible) love of numbers, she enjoys walking her dogs. She has recently discovered tv-show 'The Big Bang Theory' and can often be found binge-watching one episode after another.
Head of Finance & Facilities
Caith joined us to help keep the money coming in and going out, and to make sure we don't run out of heating oil. Outside of work Caith buys too many books (if that is possible), supports Liverpool FC and is learning Spanish in an effort to keep up with her nephew and nieces (but suspects she's already way behind).
Those who keep everything ticking
Carly is our part-time carer, part-time receptionist. She lives together with her husband and her sons Harry and Jack. In fact, you might have seen her cycling through town, or splashing around in the pool with the boys. We are very proud to have been able to keep her with us for a long time already – she has been a valued member of our team for about a decade now!
Receptionist & Marketing Support
Natassja works part time as our receptionist and also looks after on-call (in case someone needs to phone when the office is closed)
She lives with her husband and two children and they have a pet cat called Ninja. Natassja has travelled widely and has climbed Table Mountain, dived with sharks and walked with lions in a small town in Zimbabwe.
HR and Quality Administrator
Alison works with our teams to ensure that our HR and general administration run smoothly and that our services meet the highest quality standards. In a previous life, Alison owned & managed a Cattery. She is the Chair of the Warwickshire South & East RSPCA Branch, a devout member of the Kemble pub quiz team, and mother to two dogs - Hollie & Hattie.
Keeping an eye on the future...
Kemble at Home is led by Dominic King, who took over the business in 2021 from his brother, who in turn took over from his parents in 2009 when Michael and Sharon King chose to retire.
Peter took over the business - then known as Kemble Care - from his parents in 2009. Prior to that, he was trained as a Royal Engineer before he set up 'Outspoken', a cycling courier and training business in Cambridge with his brother Rob (who still runs it today).
Peter is a passionate runner and has been known to do long-distance mountain races up to 100 miles (which most of us would say is a little extreme). He spends most of his weekends battling the brambles in his family's garden or doing up an old railway carriage that he rescued from a farmer's field.
Dominic took over the day to day running of business from Peter in 2021. Prior to joining Kemble, Dominic had a varied career as a civil servant, which included supporting the successful sale of British Steel in 2020 and running the Secretary of State’s for Business’ office during the Covid pandemic, leading on the business support schemes, workplace guidance and the purchasing of vaccines.
Dominic has recently moved to Ledbury with his wife, and soon to be first child (due in June). He is a keen tennis player, open water swimmer and enjoys mowing his lawn!
Our founders (and moral support)
Michael and Sharon King
We are, and have always been, a family business. In 1993, Michael and Sharon King set up Kemble Care, supporting local people around Hereford with their daily activities.
Some 25 years later, Kemble Care is known as Kemble at Home and run by Michael and Sharon's son Peter, while they spend their time enjoying 'the slow life' in their home in the hills near Hereford.
Michael and Sharon will always have a strong emotional connection with the business and they are still a great source of inspiration to us today.
Find out how we can help
Visiting care is, in plain terms, support by the hour. Your Kemble PA comes and visit you, as and when you need it, as long as necessary. Whether that is an hour in the morning to help with the morning routine, several short visits a day or the better part of the day, visiting care is completely adaptable to your situation.
Our approach to visiting care is unique, and we are sure you will love it.
Live-in care is becoming increasingly popular, and for good reason. A carer comes to live with you and is available to help both day and night. Live-in care can be an alternative to residential care, and can be an attractive option for people suffering from physical conditions that require ongoing attention like Dementia, Parkinson’s, Alzheimer’s and Diabetes.