Our office team
We go out of our way to make sure that our carers have the freedom and the space to do what they do best - making other people's life easier. We have a wonderful team in the office, who are there to support our carers and take as much weight of their shoulders as possible, so that they can focus completely on our clients.
Next to our carers, Gill is one of the most important people in the business. She is often the first person our clients get to speak to, and she knows how to make everybody feel welcome and at home. Gill has lived the most amazing life, which included growing up on a home Zoo in Zambia and serving as a police woman in Rhodesia.
Find out all about Gill in her 'Carer in the Spotlight' profile.
Be sure to say hi to Gill when you call us - she is our pride and joy!
Our Quality Control
As RM, Jason ensures that our services always meet the highest possible standards. He is also the Team Manager for one of our teams.
Jason is - by some way - the most musically talented of our office staff. He initiated our Music Memories programme, which encourages people to explore the health benefits of music. He also plays the organ for local churches and leads a hand-bell ringing ensemble.
Head of Visiting Care
Laura has been with us for several years now. She initially joined us as a carer, where she stood out for her organisational and communication skills. It wasn't long before she found her way into the office, and after leading one of our Kemble PA teams for several years she is now our Head of Visiting Care.
Laura’s spare time is spent with family and friends; mostly “eating and watching [bad] TV."
Jemma is one of our Kemble PA Team Managers.
Looking after people is in Jemma's blood and bones - she volunteered for Hope Support services, a charity who support young people going through a family health crisis. She was nominated for the Diana award in 2013 and was part of the team who were awarded Queens Voluntary Service Award in 2016.
Our Live-in Care Team
Our live-in carers have their own support base in the office - our live-in care managers touch base with them and their clients regularly to ensure that all is going smoothly and to discuss whether there is anything that we can do to help.
They play an important role when support begins: they are the ones who ensure our live-in clients are matched with the right carer. They introduce the two to each other and organise 'meet and greets' where clients and carers can meet each other to decide whether they would be happy with each other's company. And once care started, they are there to offer support along the way.
Head of Live-in Care
Sarah is our Head of Live-in Care, and she is the 'mother hen' for our Live-in clients, their carers, and the Live-in Team Managers.
Where there is some fun to be had, you can be sure Sarah is there. Largely thanks to her, our Live-in Support Care regularly organises activities and outings for our clients and their carers.
When she is not at work, Sarah enjoys spending time with her family, and she can frequently be seen working out in the gym.
Live-in Team Manager
Berenice has been with us for more than a decade. She started with us in our Visiting Support team, and has been a Live-in Team Manager for several years now.
In addition, she is a star baker. She produces the most beautiful and delicious creations, which the team get to enjoy on a regular basis (but not regularly enough, many would say). Berenice is also a fervent Scout leader, and together with her Brownies she supports a range of charities, including Children in Need.
Live-in Team Manager
Marisa started as a carer in our Visiting Support team, where she stood out for her leadership and motivational skills. She was keen to develop her talents, which resulted in her becoming one of our most respected induction trainers and - more recently - one of our Live-in Team Managers.
She is also quite a dare-devil with a rather peculiar hobby - she loves roller coasters! The faster and higher, the better. Her daughter Tiani is a popular guest in the office, who often comes to bring some sunshine (and tell us what to do).
Our beloved bean counters
We wouldn't be where we are now without our financial team, who keep a close eye on all the stats and the figures and who tell us exactly what works and doesn't work.
Finance and Facilities Manager
Alena is originally from Belarus and has become a true Herefordian - she has lived here since 2005. In addition to having a real (for most us incomprehensible) love of numbers, she enjoys walking her dogs. She has recently discovered tv-show 'The Big Bang Theory' and can often be found binge-watching one episode after another.
Head of Finance & Facilities
Caith joined us to help keep the money coming in and going out, and to make sure we don't run out of heating oil. Outside of work Caith buys too many books (if that is possible), supports Liverpool FC and is learning Spanish in an effort to keep up with her nephew and nieces (but suspects she's already way behind).
Those who keep everything ticking
Carly is our part-time carer, part-time receptionist. She lives together with her husband and her sons Harry and Jack. In fact, you might have seen her cycling through town, or splashing around in the pool with the boys. We are very proud to have been able to keep her with us for a long time already – she has been a valued member of our team for about a decade now!
HR and Quality Administrator
Alison works with our teams to ensure that our HR and general administration run smoothly and that our services meet the highest quality standards. In a previous life, Alison owned & managed a Cattery. She is the Chair of the Warwickshire South & East RSPCA Branch, a devout member of the Kemble pub quiz team, and mother to two dogs - Hollie & Hattie.
Tinka's job is to explain in simple terms what we do, why we do it, and how we do it. She is our 'wordsmith' - anything that needs to be written, she writes. That includes the website, our brochures, and our policies and procedures. She is Dutch and a keen open water swimmer, the further the better - preferably when the water is nice and warm though.
Keeping an eye on the future...
Kemble at Home is led by Peter King, who took over the business in 2009 when Michael and Sharon King chose to retire. Peter spends most of his time pondering how we can make the life of our clients - and our carers - easier. Thanks to him, our key approach is to focus on identifying and fulfilling clients' imaginations and dreams, not on needs and negatives.
Peter took over the business - then known as Kemble Care - from his parents in 2009. Prior to that, he was trained as a Royal Engineer before he set up 'Outspoken', a cycling courier and training business in Cambridge with his brother Rob (who still runs it today).
Peter is a passionate runner and has been known to do long-distance mountain races up to 100 miles (which most of us would say is a little extreme). He spends most of his weekends battling the brambles in his family's garden or doing up an old railway carriage that he rescued from a farmer's field.
Our founders (and moral support)
Michael and Sharon King
We are, and have always been, a family business. In 1993, Michael and Sharon King set up Kemble Care, supporting local people around Hereford with their daily activities.
Some 25 years later, Kemble Care is known as Kemble at Home and run by Michael and Sharon's son Peter, while they spend their time enjoying 'the slow life' in their home in the hills near Hereford.
Michael and Sharon will always have a strong emotional connection with the business and they are still a great source of inspiration to us today.
Find out how we can help
Visiting care is, in plain terms, support by the hour. Your Kemble PA comes and visit you, as and when you need it, as long as necessary. Whether that is an hour in the morning to help with the morning routine, several short visits a day or the better part of the day, visiting care is completely adaptable to your situation.
Our approach to visiting care is unique, and we are sure you will love it.
Live-in care is becoming increasingly popular, and for good reason. A carer comes to live with you and is available to help both day and night. Live-in care can be an alternative to residential care, and can be an attractive option for people suffering from physical conditions that require ongoing attention like Dementia, Parkinson’s, Alzheimer’s and Diabetes.
Our Kemble PA team (Visiting Care)
To ensure that we can match clients with carers from their own community, we have divided our carers into regional teams.
Each team is supported by a team manager in the office, who are there to help our carers and make their life as easy as possible. We try to minimise the amount of paperwork our carers have to do, and our team managers play an important role in arranging visits, answering questions, and in general helping carers and clients where they can.
Our team managers come from different backgrounds - they range from semi-pro bakers to taekwondo blackbelts, hand bell musical performers to brownie leaders.